Privacy Policy

Last updated: April 7, 2026

1. Introduction

GleamPost (“we,” “our,” or “us”) operates the website gleampost.com and the GleamPost application at app.gleampost.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Business name and address
  • Payment information (processed securely by Stripe)
  • Profile settings and preferences

Connected Services

When you connect review platforms, we access:

  • Google Business Profile reviews and business information
  • Yelp business page reviews
  • TripAdvisor reviews
  • Meta (Facebook/Instagram) account information for publishing

Usage Data

We automatically collect:

  • Device and browser information
  • IP address and approximate location
  • Pages visited and features used
  • Timestamps and session duration

Content You Create

  • Social media graphics and posts generated through the Service
  • Brand assets you upload (logos, images)
  • Style preferences and saved templates

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Import and display your business reviews
  • Generate and publish social media content on your behalf
  • Process payments and manage subscriptions
  • Send transactional emails (account confirmations, billing receipts)
  • Provide customer support
  • Analyze usage patterns to improve the product
  • Detect and prevent fraud or abuse

4. How We Share Your Information

We do not sell your personal information. We share data only in these circumstances:

  • Service providers: We use third-party services (Supabase, Stripe, Cloudinary, Resend, OpenAI) to operate the platform. Each processes data according to their own privacy policies and our data processing agreements.
  • Social platforms: When you publish posts, we send content to the social media platforms you have connected (e.g., Instagram, Facebook).
  • Legal requirements: We may disclose information if required by law, regulation, or legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, secure authentication, and regular security audits. Payment information is processed by Stripe and never stored on our servers.

While we take reasonable precautions, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Generated content (social media graphics) is retained for 90 days after account deletion to allow for data export requests.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your personal data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact us at privacy@gleampost.com.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. Analytics cookies are used only to understand aggregate usage patterns and can be disabled in your browser settings.

9. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

10. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@gleampost.com